Social

Digital platforms at the service of humanity. We develop digital solutions that enable organizations in the social sector to simplify the management of their activities, streamline collaboration between teams, and improve the support provided to beneficiaries.

Client · Croix-Rouge française

Lien Social & CRFAVE, coordinating listening and combating isolation

The main challenge for the French Red Cross is to combat social isolation and psychological fragility through its national listening system « à votre écoute » — free, anonymous, and confidential. The COVID crisis strongly reinforced these needs and demonstrated the importance of a system capable of rapidly scaling up while maintaining a personalized approach.

Three complementary applications now structure the action of the French Red Cross: Lien Social, the coordination framework for actions against isolation (visits, friendly calls, accompaniments) from national to local units; CRFAVE Écoute, dedicated to tracking solicitations from the psychological listening system, in compliance with anonymity; and CRFAVE Orientation, which records proposed orientations and ensures continuity of support pathways.

« The challenge was to create a platform adapted to the thirty local units, each with its own functioning. The working sessions helped identify the needs of volunteers; the final result is even better than what I had imagined! »

— Jeanne Plantier, French Red Cross

Client · Ateliers Amasco

Scaling up by replacing a historical Excel-based tracking system

To support the growth of Ateliers Amasco and enable scaling up of its activities, we designed and deployed several business applications to replace a historical tracking system mainly conducted in Excel.

The workshop management application centralizes the creation and follow-up of sessions; the speaker management application structures profiles, skills, availability, and administrative follow-up; and the registration management application supports families’ journey, from dossier creation to payment follow-up. A progressive approach, initiated through a skills sponsorship, which enabled the association to secure its digital transformation while maintaining the flexibility required for its growth.

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